We take maximum care to pack the book in the best possible manner, so as to prevent any damage. The book has been prepared as per the most modern practice, and has a hard bind with hot gum seal, etc., and also packed in bubble wrapping and cover. They are shipped free of cost to any part of the Planet. In case of manufacturing defect, goods will be replaced/refunded.The refund will be made into card/bank account used for the transaction by the buyer.This will take 3-4 working days. Once initiated, the amount will reflect in your wallet/bank account.